(Upgrade options may vary per order depending upon the products in your shopping cart.)
1) FREE Shipping - Truck Delivery
The product is delivered via LTL common carrier. Due to the size and weight of some of the packages you may want a friend or family member on hand to help. The driver will prepare your purchase at the rear of the vehicle, where you can offload it, and bring the items into your home. Deliveries are usually made between 8:00am and 5:00pm Monday through Friday with a 4 hour delivery window.
Free Tailgate Delivery
• Self Serve, Offload from Truck
PLEASE NOTE THAT FREE SHIPPING IS PROVIDED TO MOST ADDRESSES THAT ARE ROAD ACCESSIBLE BY A TRUCK. SOME FACTORS THAT MAY DETERMINE ACCESSIBILITY ARE: 1) DIRT ROADS 2) REMOTE LOCATONS 3) MOUNTAINOUS AREAS 4) AREAS THAT REQUIRE A FERRY 5) LOW HANGING WIRES OR TREES IN YOUR NEIGHBORHOOD 6) HOA OR SECURITY GATE RESTRICTIONS IN YOUR NEIGHBORHOD ETC. IF YOU FEEL YOUR LOCATION MAY BE OF CONCERN IT IS CRITICAL THAT YOU CALL US FIRST TO DETERMINE IF THERE WOULD BE AN ISSUE. IF THE ISSUE IS IN YOUR LOCAL AREA YOU MAY BE ASKED TO MEET THE TRUCK OUTSIDE OF THE PROBLEM AREA. IF AN ORDER SHIPS THAT IS NOT DELIVERABLE PER THE ABOVE - ADDITIONAL FEES MAY APPLY. 2) Truck Delivery with Lift Gate - $49.00
This shipping service is the same as the above, except the driver will have a “lift gate” to bring the product down to the curb, which is a lot easier when unloading bigger packages. You would then bring the items into your home.
• Lift Gate Service, Brought Down from Truck to Street Level for You
3) White Glove Bronze (To First Threshold) - $69.00
Your product will be delivered with a crew of 1 or 2 people.
The product is then brought to the first doorway / threshold, but not inside. This service provides a dedicated team of shipping professionals that provide an enhanced level of customer contact from the time it is picked up to the time it is delivered. The order is truly hand held and watched during its entire journey with constant contact with the customer. You will never guess or wonder where your order is. Deliveries are usually made between 8:00am and 5:00pm Monday through Friday with a 4 hour delivery window.
Delivered with Utmost Care
• Enhanced Level of Customer Contact from Day of Shipment • Threshold Delivery to First Doorway of Home or Business 4) White Glove Silver - $119.00
This service has all the benefits of our White Glove Bronze service as above except the product will be delivered to
the room of your choice (excluding stairs).
Delivered with Utmost Care
• Enhanced Level of Customer Contact from Day of Shipment • Delivery into Home or Business • Brought to Room of Choice (Excluding Stairs) 5) White Glove Gold - $149.00
This services has all the benefits of our White Glove Silver service where the product will be delivered to the room of your choice (excluding stairs). Additionally, the delivery team will unpack the product and remove and dispose of all packaging
Delivered with Utmost Care
• Enhanced Level of Customer Contact from Day of Shipment • Delivery into Home or Business • Brought to Room of Choice (Excluding Stairs) • Unpackaged, and All Packaging Removed and Disposed of By Delivery Service Additional Add On Services:
1) Hot Rush Deliveries: +$39
We also provide a rush service that moves you to the head of the line and "leaves the warehouse next business day." This can shave a few days off delivery time and can be added to any of the shipping options above.
2) Evening Deliveries: +$79
Have your order delivered After 5pm Monday - Friday. You must select a White Glove Delivery option for this upgrade.
3) Saturday and Sunday Deliveries: +$89 or $119 respectively
Weekend Deliveries NOW Available. You must select any of the White Glove Delivery Option above for this add on.
4) Holiday Deliveries: +$179
If you would like to receive your delivery on a holiday, select this option and we will make it happen. A White Glove Delivery option above is also required for this add on.
5) Upstairs Deliveries: +$89
Due to the time, care, danger, and weight of most of our shipments, we provide an extra service for delivering the product indoors and upstairs. This can only be added after purchasing one of the White Glove Silver or Gold Delivery Services.
Please note that because we are not a shipping company, we have very little control over the exact shipping times. Re-routed orders, weather delays, and broken down trucks are all factors, and on occasion they can affect the delivery time, as can the shipping location itself. FactoryBunkBeds.com is not responsible for shipping delays and does not guarantee any timeframe for shipping. We can only give you historical shipping estimates and never a guarantee since shipping is not 100% in our control. We cannot make demands on shipping companies once orders are picked up from our warehouse since they are under the shipping company's control until they are delivered to you. All deliveries are scheduled in advance by the shipping company directly with you (the customer) so please make sure to double check your phone numbers for accuracy. If they cannot reach you by phone, the delivery could be delayed or returned to our warehouse at your expense.
We look forward to hearing from you!
- The Factory Bunk Beds Team